Help center

NyToSleep Support

We want protection to feel clear and dependable. Start with these checks if something does not look right.

Apps are not being protected

• Open NyToSleep and confirm Screen Time authorization is allowed.
• Open Protected Apps and confirm at least one app is selected on this iPhone.
• Confirm you are inside the configured Sleep Window and not using Vacation, Skip or a Short Break.

My progress did not restore

• Confirm you used the same Apple account.
• Keep the app open until the sync message finishes.
• Use Retry if NyToSleep reports that sync is pending.

I use more than one iPhone

Progress and schedule follow your NyToSleep account. Protected apps must be selected separately on each iPhone and can be different on each device.

Contact support

Email support@nytosleep.com. Please describe the device model, iOS version and what you expected to happen. Do not send passwords, authentication codes or sensitive personal information.

Account and privacy

See the Privacy Policy or follow the account deletion instructions.